Cancellation policy

PURCHASE OPTIONS CANCELLATION POLICY

CUSTOM & MADE-TO-ORDER PRODUCTS

All products at A Wicked Life are custom-made or print-on-demand items, produced specifically for you after your order is placed. Due to the personalized nature of our products, we have the following cancellation policy:

ORDER CANCELLATIONS

• Orders can only be cancelled within 2 hours of purchase, before production begins
• Once production has started, orders cannot be cancelled
• To request a cancellation, email info@awickedlife.com immediately with your order number

PRODUCTION TIMELINE

Our products enter production quickly to ensure fast delivery:
• Print-on-Demand Items: Production begins within 2-24 hours
• Coffee Products: Roasting begins within 24 hours
• Journals & Stationery: Production begins within 2-24 hours

WHY WE CAN'T CANCEL AFTER PRODUCTION STARTS

Because each item is custom-made specifically for your order:
• Materials are allocated and cut to your specifications
• Coffee is freshly roasted to order
• Designs are printed on-demand
• Products cannot be resold once personalized

WHAT IF I CHANGE MY MIND?

If you change your mind after production has begun, we cannot cancel or refund the order. However, you may:
• Refuse delivery (you will not receive a refund)
• Keep the item and gift it to someone else
• Review our Refund Policy for defect or damage claims

SUBSCRIPTION ORDERS

If you have a subscription order:
• You can cancel future subscription shipments at any time
• Current orders already in production cannot be cancelled
• Contact info@awickedlife.com to manage your subscription

EXCEPTIONS

We may make exceptions for:
• Duplicate orders placed by mistake (contact us immediately)
• System errors or technical issues
• Extenuating circumstances (reviewed case-by-case)

Questions about cancellations? Contact us at:
Email: info@awickedlife.com

We appreciate your understanding of our made-to-order business model.

Last updated: February 7, 2026